Hospital awarded for empowering patients

Director Marketing and Community Relations Roshan Weddikkara, Chief Executive Officer John Fogarty and Quality Manager Kimberley Montgomery.

Director Marketing and Community Relations Roshan Weddikkara, Chief Executive Officer John Fogarty and Quality Manager Kimberley Montgomery.

St John of God Murdoch Hospital was recognised for its commitment to empower patients to get involved in their health with an award at the 2016 Health Consumer Council Awards.

The hospital came highly commended in the Organisations category, for which the team at Murdoch demonstrated how they involved patients and their families in their care, improving health outcomes and patient experience.

Hospital Chief Executive Officer John Fogarty said the hospital has implemented a number of initiatives over the past year to help empower patients to be informed and make decisions about their health, whilst they are in hospital and after they go home.

“We believe when patients are truly a part of their care; when they are armed with the necessary information and feel comfortable asking questions, their needs can be met in the best possible way,” Mr Fogarty said.

“This approach helps us provide care that leads to better health outcomes for our patients, their families and our community.”

Through these partnerships, the hospital has improved health outcomes for patients in the areas of falls, pressure injuries and medication safety. Key to the success of this nomination, was the Working Together To Care patient safety card aimed at involving patients and their carers in preventing falls, pressure injuries, medication errors and health-care associated infections.

The hospital also has a number of working committees that involve patients and their families to continually look at ways to improve clinical quality and patient experience.

Mr Fogarty says the hospital will continue to strengthen its relationships with its patients to discover new and improved ways to deliver the hospital’s services.

“This award is testimony to the great strides taken in this area across our hospital, and we look forward to even greater inroads into consumer participation and partnerships into the future.”

If you would like to have a say in your care, you can join the Murdoch Community Consultative Committee (MCCC), which is made up of patients, former patients, visitors and families, who give their input to help improve the experiences of our patients. Please contact Carolyn Ryder on 9428 8634 or carolyn.ryder@sjog.org.au

 

 

 

 

 

 

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